All product purchases from the ELIRIUM THCA STORE website are made in accordance with a shipment contract. We hold zero liability regarding lost or stolen packages. Customers assume the risk of loss and title for purchased items upon our delivery of the package to the carrier.
is NOT responsible for lost, damaged or stolen packages. If the customer does not receive a package that is marked as delivered, it is their responsibility to resolve the issue with the appropriate shipping company responsible.
We understand that lost, damaged or stolen packages are displeasing and we do our best to assist the customer with resolving the problem. Notwithstanding, it must be recognized that once packages depart from our fulfillment center, it is completely beyond our control and does require the customer to contact the appropriate shipping company, customs or local postal service for assistance.